Winner of Trophées AI Business Day award!
Otto is recognized as the best AI solution for customer experience.
What it does
Tag, classify and route emails
Customer agents spend up to 15% of their time reading, classifying and prioritizing emails before further workflows to complete a resolution. Otto is trained to understand the meaning of customer messages in your context. Your customer emails are readily tagged, classified and routed for your agents.
Suggest answers to agents
Automate responses to repetitive customer emails
How it works
Otto receives and reads
your customer request
Otto suggests an answer that your agent
reviews and finalizes
Get Otto to increase customer satisfaction
Faster response and resolution, happier and loyal customers
More productive team dealingwith value-adding activities
Remarkable accuracy in understanding and answering customer questions
Data security and privacy guaranteed, 100% compliant with GDPR
Running night and day, easily handling the growing number of queries
Seamless integration with your platforms
Other platforms? Get in touch.